Service Desk & Help-desk

Service Desk & Help-desk 1

DMB Industries SA (Pty) Ltd is proud to announce the agreement with Faveo, we are now able to provide the South African market with a Service desk and Help-desk solution. We have been looking for a good solution whereby our customers can have and all in one solution from ticket system to asset tracking and vendors.

We have tested Faveo to its limits and found that the product can withstand anything, we ourselves are using the solution for our own support team.

Faveo Help-desk – Open source ticketing system build on Laravel framework.

Faveo word is derived from Latin which means to be favourable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long lasting relationship.”